2nd line UNIX/LINUX SUPPORT ENGINEER (09.413.233.MC)

Description:

As 2nd line Unix/Linux Support Engineeryou will be a member of the Operations & ICT department, a very dynamic, informal and international team. 

In this challenging and divers position you will be working with 15 colleagues in a rotating 24/7 shifts. Meaning you will be working 2.5 morning/afternoon or evening shifts in a row, and 3 day's off a week.

You will be responsible for:

  • Monitoring online systems and take needed action as soon as possible;
  • Monitoring offline processes and systems, export, matching;
  • Creating and resolving tickets;
  • Creating periodical reports on weekly and monthly basis;
  • Frequent call with datacenters and external (payment) providers;
  • Monitoring expiry dates of certificates and warning 3rd line support team;
  • Investigating problems by looking in monitoring tools.
     

Company:

This employer is a world wide Payment Service Provider who collects, processes and reports payments on behalf of third parties such as product or service providers. End 2009 they have set up a Control Room. This ControlRoom consists of an office with 24x7 staff monitoring all platforms and delivering 2nd and 3rd line support on Unix/Linux systems. They are the eyes and ears of all platforms. This ControlRoom monitors the platforms on all levels like Hardware, OS, DB, application and connectivity. In case of any disruptions immediate action is required, which can be done faster with staff constantly in the office. Therefore any engineer in the ControlRoom should have knowledge and experience in the above mentioned areas. Besides reacting on disruptions, Control Room engineers have other tasks like solving tickets and preparing periodical reports.

Profile:

We are looking for ICT professionals who match the following requirements:

  • MBO ICT related education with minimum of 2 years of relevant knowledge AND experience working with Linux/Unix and SQL;
  • OR HBO ICT related education with 1,5 years relevant knowledge AND experience working with Linux/Unix and SQL;
  • GOOD knowledge and experience in working with Linux/Unix and SQL;
  • Perfect knowledge of English in word and writing;
  • Preferably third language like French, Spanish, Chinese, German;
  • You must be willing to work day-, evening- and night shifts in a forward rotating schedule.

ADDITIONAL KNOWLEDGE in one of the following areas is preferred:

  • Networking;
  • Web Technologies;
  • Java Environments;
  • Basic understanding of Security;
  • Basic understanding of Oracle database;
  • Basic understanding of Security.

Critical Competences:

  • Accurate;
  • Client Driven;
  • Responsible;
  • Very good communication skills;
  • Analyzing skills/experience with analyzing problems;
  • Ownership;
  • Independant.

This employer offers you a permanent job in a very dynamic, international oriented organisation. (Very) good compensation and benefits.

Does your profile match the vacancy requirements and are you looking for a new challenge?

Please mail your cv in WORD format, with a motivation to recruitment_it@adecco.nl and we will introduce you to your future employer.

Please be advised that an assessment and an interview to measure your technical knowledge is part of the application procedure.

DNC ICT – Recruitment & Selection is specialized in the mediation of ICT specialists to permanent jobs at our relations.

DNC ICT – R&S is part of the Adecco Group (the world’s leading provider of HR Solutions).